BeautyHooked FAQ

We believe that helping women enjoy a positive relationship with the way they look, begins with great products and expert advise. In this regard, BeautyHooked.com (Pvt.) Ltd has revolutionized the process of experiencing beauty related information, products, brands and services in Pakistan.

To find out more, check out the Frequently Asked Questions below.

ABOUT

Yes!  We are your Ultimate Guide to Beauty & Beauty Shopping. Our site www.shop.beautyhooked.com is the largest seller of 100% authentic and genuine beauty products in Pakistan. We have the largest selection of both local and international brands available to shop online. 

BeautyHooked.com is Pakistan’s largest and most unique online Beauty Guide and Beauty Shopping experience. We give you a lot of relevant and up to date information on how to look and feel beautiful in your daily life, and our panel of beauty experts are always available to you for consultations and advise on what beauty regime to follow or what products are the best fit for you. 
At the same time we also are one of the largest and most authentic online beauty shopping destinations and provide one of the largest selection of products and beauty brands that you can shop for online. In short, Beauty Hooked is your Ultimate Online Destination for everything related to Beauty and Beauty Shopping. 

BEAUTY CONSULTANCY AND GUIDANCE

Beauty Hooked does not offer any professional beautician or makeup courses. However, stay hooked to our socials for the latest updates and notifications on any reliable courses being offered nationwide.

Our Beauty Consultants will give you one on one personalized time to answer any and every question that you may have! We will also provide you with a customized makeup and beauty plan, with product recommendations, which are a perfect fit for you. What’s more, we will also give you customized self-grooming tips and tricks along with makeup application guidelines and techniques that are specifically made for you!
To book some time with Beauty Hooked’s Beauty and Makeup Consultants visit the Beauty Consultancy page OR call us on 03363232889 (between 10am-6pm) for details.

BUSINESS QUERIES

If you need help or suggestions, the best way to reach us is through the “Contact us
page on our website,  email us at info@beautyhooked.com, call us at 0336-3232889 or simply drop us a message on our social media and a representative will guide you further.

We have various methods through which makeup artists can collaborate and partner with Beauty Hooked.
For details please contact 0336-3232889 and a representative will guide you accordingly.

We have various customizable marketing plans and packages as well as ecommerce solutions that a brand can utilize to work with us.
If you are a brand place call on 0336-3232889 for details regarding our marketing and promotional packages as well as vendor onboarding.

For this, please call us at 0306-1232889 or email us at info@beautyhooked.com or fill out the “Seller Center” form on Beautyhooked.com and a relevant representative will get in touch to guide you further.

We are always open for trying and testing new products, however please note as per company policy, we only push and endorse brands that have been tried, tested and approved by our expert panel first, through an endorsement review. If your products do not get approved by our panel after testing, we will not be able to endorse, market or sell them through Beauty Hooked. 
For more details please contact us at 0306-1232889 or email us at shop@beautyhooked.com. 

JOB APPLICATION

Thank you for your interest in working at Beauty Hooked! We would love to review your application. Please send in your CV to hireme@beautyhooked.com and a representative from our HR department will contact you if you are shortlisted OR you can simply apply online through our “Careers” page.

ORDER AND DELIVERY

Our standard delivery time is 6-7 working days as we have a very strict quality control process in place in which we take some time to ensure that the products which you have ordered are of top most quality before they reach you. However, we always try our best to deliver you your products as soon as possible. 

We allow our customers to pay through Bank Transfer, Easy Paisa or Cash on Delivery (COD). Please let us know which payment method you prefer during your order confirmation and our representative will share the relevant details.

Although we would love to see you, unfortunately as per our company policy, office pickups are not permitted. We can only get your desired products delivered at your doorstep with Cash on Delivery service or bank transfer.

Yes delivery charges are mandatory.

What are your delivery charges?

You can simply place an order by visiting shop.beautyhooked.com and clicking on the item that you would like to add to your cart. After adding the item to your cart all you have to do is click on “checkout” and fill out your relevant contact details. Click on “confirm order” and you’re good to go. 

ORDER TRACKING, CANCELLATION AND RETURNS

PR LIST

Thank you for reaching out to us. For the shoutout, kindly tag us in your best work and we would love to repost it if it gets approval by our panel of experts.

Also for budding MUAs looking for promotions and looking to be introduced to a wider audience, we have a giveaway program in place. Its basically a Sponsored giveaway in which you get a proper marketing campaign to divert traffic to your social media with a strategic marketing pre-hype, and post-hype on all our social mediums to raise you as an expert in the industry.

If you would like to learn more about the giveaway program, please call us at 0336-3232889 or drop a message on our socials and a relevant representative will help you in this regard.

Thank you for reaching out to us. Please do drop your name, city, cell number and social media handles and a representative will call you to coordinate further.

Of course you can! We have an exclusive giveaway program at Beauty Hooked to introduce bloggers,  makeup artists, beauty professionals, and  brands to a wider audience. It’s very different from o ther giveaway programs and you get a proper marketing campaign to divert traffic to your social media with a strategic marketing pre-hype, and post-hype on all our social mediums to raise you in the industry. 
For more information, call us at 0336-3232889 or drop a message on our socials and a relevant representative will help you in this regard.

For our social media takeover, call us at 0336-3232889 or drop a message on our socials and a relevant representative will get in touch to guide you. 

Since we are always open for such collaborations, simply call us at 0336-3232889 or drop a message on our socials and a representative will get back to you whenever we are planning a PR campaign. 

PRODUCT AUTHENTICITY

Yes we have a very intensive quality control department with very strict procedural guidelines so that we can ensure that you get the absolutely best possible product that is available in the market. This is our guarantee.
If the product does not pass our Quality Checks we will not be delivering the product to you.  

Since we are the official distributor of all the brands that are present on site, we do guarantee their authenticity. In fact, that is what we are known for and will not compromise on at any cost.